Sunday, March 10, 2013

Trust and Engagement

When when workers are passionate about the day-to-day tasks involved in their jobs, they won't be engaged in the workplace unless they click with their immediate bosses and trust in how senior executives are leading the company.

"Engagement increases dramatically with four variables: enthusiasm, confidence, empowerment and inspiration," said David Fagiano, chief operating officer of Dale Carnegie, a leadership consulting business based in Hauppauge, N.Y.

Building credibility is the foundation of trust. According to Steven Covey, there are 4 cores of credibility: Integrity, Intent, Capabilities and Results. The combination of these with positive culture and environment results in strong trust culture in organization resulting to guaranteed collective success at all levels...

The best leaders recognize that trust impacts us 24/7, 365 days a year. It undergirds and affects the quality of every relationship, every communication, every work project, every business venture, every effort in which we are engaged.

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